Frequently asked questions

We make it easy to connect

Our job is to provide answers for you!


How is Brothers different from my retail pharmacy?

In addition to our full retail pharmacy where you can get almost any medication, we also specialize in bleeding disorders and specialty injectables. This means we have highly-trained staff who are familiar with the unique needs of these patients. 

Can Brothers be my pharmacy for all my medications?

Yes, because we are both a retail and specialty pharmacy, we can deliver all your medications.

What days and hours is service available? What about emergencies?

Our entire team is available 24 hrs a day, 7 days a week. Please call us at 800-291-1089.

How much is my co-pay?

We understand that financial questions are very important to our families and we have experts on our billing team who will give you answers. We also have up to date lists of manufacturer co-pay assistance and other programs for which you may be qualified. Please call us at 800-291-1089.

My insurance has a preferred pharmacy; can I still choose Brothers?

Some plans have in-network and out-of-network benefits. Talk to our billing specialists to get answers for your family.

How do you advocate for my needs?

We advocate for your needs with your providers and with insurance company. Our team is also involved in local, state, and national legislation that affects people with bleeding disorders. We will advocate and keep you aware of important changes that may affect your care.

What next steps do I need to take to use Brothers as my pharmacy?

You can call us, talk to your local rep, or reach us here.

What does ACHC accreditation mean?

Accreditation is a process of review that allows healthcare organizations to demonstrate their ability to meet regulatory requirements and standards established by a recognized accreditation organization such as ACHC. ACHC has become synonymous with value, integrity, and the industry’s best customer service. Our mission is simple: We aim to deliver the best possible accreditation experience.

What geographic areas does Brothers Healthcare serve?

For more information, click here.

Why are my prescription labels from Beemans Redlands Pharmacy?

Beemans Redlands Pharmacy is owned and operated by Brothers Healthcare. Beemans Redlands Pharmacy is our full retail pharmacy located at 255 Terracina Blvd, Suite 103 in Redlands California.  To reach the pharmacy directly, call 909-792-2300.